The Finance Department consist of a Finance Director and two Accounting Technicians that are responsible for the disbursement and accounting of all Town Revenues and Expenditures and Utility Billing. 

Utility Billing

Utility Bills will be mailed by the 28th day of the month and due to the Town no less than 30 days from mailing with no second notices being mailed. After the established due date, a bill is considered late and will incur a late fee of $25 which date and new amount due will be printed on the bill. Payments received in the drop box at Town Hall or paid online by 8:00 am on the first business day after the due date will be considered on time. In no less than 10 days after the due date, a non-payment fee of $50.00 will be added to any unpaid bill and services may be disconnected.  The non-payment fee is not a reconnection fee and is due regardless of connection status. The disconnection date along with the new amount due will be printed on the bill. Payments received in the drop box at Town Hall or paid online by 8:00 am on the disconnection date will not be subject to a non-payment fee.

 

All bills must be paid in full before services will be reconnected and late and nonpayment fees shall not be waived. After hour reconnections must be paid in full plus a $50.00 after hours reconnection fee to the Finance Department by 12:00 pm the next business day or services will be disconnected and not reconnected until all fees are paid in full with no after hour reconnection option.

 

Utility payments may be made by cash, check, money order, debit or credit card in the Finance Department of Town Hall. Mailed payments should be sent to the Town of Madison at 120 N. Market Street, Madison, NC  27025.  Please DO NOT mail cash. 

Please contact the Finance Department: 

• If you have a question about your water bill, garbage pickup, or to report a water or sewer leak.

• If you have an accounts payable question.

• If you have a question about the Town of Madison budget.